Contact Us
A real person reads this inbox. Expect a reply within two to three working days.
This is the best way to reach us, and the right channel for almost everything below.
Phone
Available Monday to Friday, 10:00 to 18:00 IST. Email is faster and gets a more considered answer, particularly for corrections.
Publisher
Kishlay Kumar Kashyap
Founder & Editor, SmartTripPlan
Jaipur, Rajasthan, India
What to write to us about
A correction in a guide
The most useful email you can send. Tell us which guide and which section, what is wrong, and — if you have it — what the correct information is. Prices change, monuments change their closure days, permit rules shift and roads wash out. We would much rather fix it than leave it on the page.
A destination you want covered
Guides are written one at a time and requests genuinely influence what gets written next. Tell us where and, if you like, what you could not find out about it elsewhere.
Something wrong with the trip planner
If the planner returned a closed place, a broken result or an obviously wrong cost, send us the destination and roughly what you searched. That helps us trace which data source is at fault.
Privacy and data requests
To request access to, correction of, or deletion of any personal information we hold, email us with "Privacy request" in the subject line. We respond within 30 days. See our Privacy Policy for what we actually hold, which is very little — the site has no user accounts.
Advertising problems
Ads on our guide pages are selected by Google, not by us. If you see one that is misleading, offensive or malicious, send us a screenshot and the page it appeared on and we will report it.
Business, partnership and press
Advertising enquiries, content partnerships and press questions are all welcome. Please note we do not accept paid guest posts, link insertions, or payment for favourable coverage in a guide — see About for how the site is funded.
What we cannot help with
We are an information site, not a travel agency. We cannot book flights, rooms or tours for you, we cannot change or cancel a booking you made elsewhere, we cannot issue refunds, and we cannot advise on your visa application. For a booking made through a third-party site, contact that provider directly.
Response times
Most email gets a reply within two to three working days. Corrections are usually applied faster than that, because they are quick. If you have not heard back within a week, resend — it will have been missed rather than ignored.